These days On-Demanding business like Laundrykart, GreyTicket, parking, Cab & Taxi booking, home cleaning, etc. are a booming business because mostly these services are radically a different way of services; unlike trending products and services which require a new market, these On-demand services want to be more efficient with some daily tasks so that they can focus on things which truly matter to the pre-existing market which means simply one deliver their services in the open market.
In this article, let’s take Uber as an instance for this which is hugely popular and so successful over the past 2 years. As Uber is the best example for the on-demand business app for taxi business. Let’s dive deep in and find what it does really take to build an On-Demanding Business app like Uber.
Almost every application out there utilizes the Geo – location services for the real-time results and even Uber also uses these GPS features to identify the customer’s current position, and display cars real-time tracking which finds the best available route for the driver with navigation. Based on this chosen route, fairing will be calculated. In fact, these real-time GPS identifications and tracking facilities are those featuring the finest experience to the end customers-users. Seems like ‘it’s that simple’ but at the core, there is a lot of hard work embedded for such smooth feature.
Usually, for any kind of taxi app or even Uber app, users are required to create a profile in order to use their services or booking the ride services. Of course, initially you may want to run with “no-profile” bookings & services to implement your database or you may suggest creating user profiles after having their first ride followed by paying the service charge or money and registration.
Social media integration will be good choice these days, as with this single integration mass of users’ details can be fetched into the database. Meanwhile choosing the Gmail or any email registration is also a good deal. You have to make sure, that you are accessing only essential information for providing better services and beyond that, it will never object their privacy.
On the other hand, updating drivers’ data is not so easy as it does with customers and users’ side. Because for the drivers side, they are required to provide their additional data like Photo, Car license plate number, Driving license, personal Id proofs, Insurance etc. documents which mean making drivers registration part is somewhat complex for developers and database administrators.
Moreover, it’s admirable if you integrate a rating system where they can share their experience with the ride and as well as driver behavior. This, in turn, helps in improving your future services and also lets you leverage the app security while boosting the customer satisfaction.
Later comments proceeding from these ratings will give a great bump while in understanding and evaluate drivers diligence and in return can help taking respective actions in terms of bonuses or fines.
Applying a few marketing tactics in a way means engaging closely with customers’ users through gaming activities- badges, reward points, referrals, bonuses etc. These activities can encourage them to bag some positive vibes about your services which is a must-have thing.
The entire business works in between Customers and Drivers so both they have to communicate and share information eg: exact location, estimated time to pick up – arrival, traffic updates if there is a delay etc. While Uber has a built-in messaging system in the app code. But for any budding startup company, it will demand a lot of time and investment. So initially it’s better to leave out for the first stage of launching.
Push notifications are viable these days for any typical app, particularly for this Uber kind of apps, these push notifications are must have one. So your app should have push notification for informing customers about their ride details and also drivers possible new orders. Our developers highly recommend using firebase frameworks as they are cross-platform, offers robust functionality all of these enabling in faster pace development.
You also have to use SMS notifications along with instant push notifications, of course, they may add up additional costs which expand your entire app building business. Email notifications are looking somewhat old school activities, but one need email notifications too even in this smartphone & Instant messaging era. Most of the vendors, business companies use email to send out receipts, but folks who are getting reimbursements will appreciate that.
These days most of the apps are adopting the cashless approach. In order to accept the payments from the different methods, you have to choose a payment platform for all kinds of payments viz, credit card, debit card etc. For accepting payments, there are some certain standards and requirements one should comply with them in order to process, store, or transmit these card details & information securely.
Setting up the infrastructure for the back-end system is a foundation for building the app and is the platform for all the features you have included in your app. These are a lot of things to consider significantly, even though the app core functionalities are developed by Java and Python developers, they have to link data to this backend database to store the previous data like the ride history, customer rating & feedback, profile details for future gamification & promotional invitations etc. for improving future business which is quite important.
And finally, here’s the big deal, cost! So what about the cost for developing an On-Demand services app like Uber? Mind, it’s somewhat hard to estimate the entire, exact cost of developing a taxi app like Uber instantly as it had a number of things to consider and different costs to analyze. It all depends on a variety of things like app architecture and developer rates, features, country and industry, and time taken for project delivery, the number of developers, designers and hundreds of others involved in the entire app building process.